Featured Articles

What’s at Stake in Your Sales Funnel?
Redis used strategic narrative to score a $5 billion valuation

Businesses Don’t Buy Things. People Do.
Why emotional storytelling is essential for driving growth in B2B sales and…

Why Great Technology Isn’t Enough
Technology doesn’t sell itself—story sells technology.

A Story That’s Stalled Out
Instead of chasing short-term fixes like bag fees or assigned seats, Southwest…
All Articles
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Where Are All the Toys “R” Us Kids?
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That New HQ Isn’t For You
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You Are the Company You Keep: How to Form Effective Brand Partnerships
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It’s Mall About Experience
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Put Your Customer in the Driver’s Seat
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Birchbox, and Why Even the Best Products Still Fail
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Make Them Earn It: Now is the Time to Make Life Difficult for Customers
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Selling Immortality: How Elysium Brands Its Impossible Promise
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The Right Kind of Wrong: Szechuan Sauce and the Hero’s Journey
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Businesses Don’t Buy Things. People Do.
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Villains in the Valley: How America’s Innovators Have Lost Their Way
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Actions Speak Louder Than Words