Category: B2C
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From Fresh to Fatal
A strategic narrative is more than just marketing—it’s an operational compass.
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Sock It to Me
Today’s customers believe that you are what you buy.
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Third Place Displaced
Maintaining a clear strategic narrative while adapting to market shifts is essential for preserving brand identity.
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You Are What You Buy
In commoditized industries, the stories brands tell have become as vital as the products they sell.
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Atomic Disruption
When Community and Quality Find Its Footing
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Don’t Chicken Out
The secret sauce is its commitment to a mission and set of values that are as old as the brand itself.
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The Sweet Smell of Story
Rather than relying on percent-off coupons and trendy new products… Bath & Body Works has instead forged an emotional, story-driven connection.
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King of Burgers, Queen of Pop
Staying the same isn’t what makes a person—or a brand—successful. It’s constantly evolving… while staying true to a fundamental story.
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Serving Up More Than Chicken Sandwiches
How Chick-fil-A’s commitment to service and values contributes to its strong brand loyalty.
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Shaken—Not Stirred
James Bond and the importance of consistency in brand identity and messaging.
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Hitting the Sweet Spot: When to Get Your Story Straight
A compelling brand story is crucial for sustained success. Crumbs Bake Shop is a cautionary example.
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The Next Retail Chain to Fail? Your Local Supermarket
Challenges facing traditional supermarkets and the need for innovation to meet evolving consumer expectations.