Featured Articles

What’s at Stake in Your Sales Funnel?
Redis used strategic narrative to score a $5 billion valuation

Businesses Don’t Buy Things. People Do.
Why emotional storytelling is essential for driving growth in B2B sales and…

Why Great Technology Isn’t Enough
Technology doesn’t sell itself—story sells technology.

A Story That’s Stalled Out
Instead of chasing short-term fixes like bag fees or assigned seats, Southwest…
All Articles
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First The Bubble, Then The Burst
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Caught at a Customer Crossroads
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Defying Disruption
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It Takes 80,000 Distinct Tastes to Build One Netflix
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Don’t Mail It In: Find Your Brand’s Perfect Partner
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Customers Don’t Give a Duck
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On Beat, or Off Brand?
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Hitting the Sweet Spot: When to Get Your Story Straight
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Google It, Xerox It, FedEx It, Post-It: How Story Can Help Prevent Brand “Genericide”
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Consumers Have the Best Bull$#!* Meters: Authenticity and Story in Brand Names