Category: Culture

  • That New HQ Isn’t For You

    That New HQ Isn’t For You

    Gilded Corporate Palaces Are the Ultimate Rejection of Customer Focus One of the nation’s most prominent tech companies is in the market for a second headquarters. They’re based on the West Coast, start with the letter “A,” and have a brand that simultaneously delights their customers and frightens their rivals: Apple. They are undergoing a…

  • When Brands Lose Their Way

    When Brands Lose Their Way

    Why company missteps create better brand stories when culture and audience are put first