Category: Culture
-
Defined Messaging Hierarchy: Make Your Story Actionable
When your story is memorable and compelling, it inspires buyers.
-
From Fresh to Fatal
A strategic narrative is more than just marketing—it’s an operational compass.
-
A Story That’s Stalled Out
Instead of chasing short-term fixes like bag fees or assigned seats, Southwest needs to redefine and recommit to its story
-
Trust Should Never Be a Core Value
While trust is certainly a key aspect of any essential brand, it is meaningless as a value in and of itself.
-
Navigating crises comes down to culture-focused leadership
Mergers and acquisitions are complex in the best scenarios: studies show 70 to 90 percent fail for perfectly non-scandalous reasons.
-
That Old Magic Ain’t What it Used to Be
Successful game developers leverage this buzz and their own brand cachet to create a surge of people who pre-order their game, often ensuring a product is profitable before it even hits the streets.
-
Perversion of Values
Rather than using its core values to address the problems with its internal culture, Away’s leadership guilted, coerced, and bullied its employees.
-
Deadlier Than Cyanide
When a company acts in alignment with its brand promise, it strengthens trust, resilience, and long-term brand equity.
-
Serving Up More Than Chicken Sandwiches
How Chick-fil-A’s commitment to service and values contributes to its strong brand loyalty.
-
Foosball isn’t a Culture
Superficial perks don’t define company culture; a clear purpose and shared values do.
-
Seeking Scale? It’s About People, Not Process
Scaling a business hinges more on investing in people and culture than merely refining processes.
-
The World’s Best-Managed Companies Have the Same CEO: Their Customers
Customer-centric leadership is a hallmark of the world’s best-managed companies, leading to sustained success.
